with Math4Sale for over 5 years now.
They always deliver a great product on
time and always stand behind
everything they sell. We're so glad we
found such a reputable vendor that not
only saves us money, but also
provides the highest level of customer
service. Thanks again everyone at
-Ken White, Rifle HS
packing, and calculator was in very
good shape. Thank-you! What a great
deal! Thanks Math4Sale!
- Elizabeth Whitney
before.They have great prices and
customer service. I don't think you will
find a better deal any where on the web
|Home > FAQ's|
These are a compilation of questions we have received and answer. No question is stupid, and we always appreciate our customers asking us things they are unsure about so we can continually improve our level of clarity and communication.
However, there are many questions we answer many times, so we've put them all together for you. Before sending us an e-mail please read our FAQ's and see if your issue is addressed here first.
If you don't see your question here, please e-mail us and we'll be very happy to answer any questions you have.
What is refurbished and why should I buy refurbished from Math4Sale, Inc?Buying refurbished and/or used saves you money without compromising functionality. With savings from 20-50% off retail through Math4Sale, Inc. it's a great deal! We've been doing this for 7+ years and are your trusted source for saving money on graphing calculators.
Refurbishment is the process of maintenance or major repair of an item, either aesthetically or mechanically.
Refurbished products cannot be sold as new products in the US, which is why they are relabeled as refurbished or refreshed units even if they are good-as-new (if, for example, the unit was returned for some reason unrelated to the product itself, such as the customer changing their mind about the color). Refurbished items may have scratches, dents or other forms of cosmetic damage which do not affect the performance of the unit.
Refurbished products could possibly be the products which are returned by the customer within the return policy of the company which sold the product, without any defect with the product. Refurbished products are generally bench tested and certified, then re-packaged, labeled as a Refurbished Product.
Refurbished electronics are products which have most often been returned to the manufacturer because it was unwanted or had some minor defect. The items are simply returned because most major retail superstores offer a 30-day money back guarantee on their products and there are those consumers that just simply take advantage of this liberal return policy.
However, there is also a very good chance that the unit you receive may never have been used as it may have been a unit whose box was damaged or simply an overstock model that many retailers return to the manufacturers to make room for incoming models.
When the electronic goods such as TVs, home theater systems, computers and other electronics have been returned in an undamaged and fully functional condition and although they are still in a brand new condition, due to legal reasons they cannot be marketed or sold as new. In such cases, where it is found to have a minor defect, this is rectified by replacing the defective component, or permanently repairing it.
Refurbished items are generally thought to be cheap and poorly fixed products because of their sometimes shorter warranties. However, most products have nothing wrong with them, they were simply exchanged over incompatibility or are cosmetically damaged.
What is your return policy and is there a warranty?
We offer a 30-day money back guarantee on all refurbished and used calculators. Additionally we offer an extended 90-day in house warranty against technical defects on refurbished units and a 30-day warranty on all used units.
Due to the nature of new sealed items, we are unable to accept returns unless there is a technical defect with the item.
If you would like to purchase an additional extended warranty this can be done directly through Squaretrade and Ebay, which we highly recommend and have no affiliation with.
For additional information please view our returns tab on our listing or store.
Please see our shipping tab for full information.
Once your order is shipped you will receive an e-mail from our automated system with shipping information regarding your order including tracking numbers. Again, please allow 24-48 hours for tracking information to update.
Please check your spam filters for these e-mails as we send 1,000's of e-mails.
If you have not received your item, please follow these steps. Please understand mishaps and mistakes happen from time-to-time. We are 100% committed to working with you to resolve any issues regarding shipping.
My Calculator Does Not Work/Turn-On/Etc…
If any of these seem like basic recommendation, we only include them, because they have resolved issues.
My BAII Is Calculator the Wrong Answer, what should I do?
There is 2 versions of the BAII Plus: The 2nd edition which is slightly darker brown color and the 3rd edition which is more of a blue color. They are both the same, except their default settings are different which will cause improper calculation.
To fix this:
What's included with my item?
Please, please, please carefully read the description. We take great time and care to ensure that all our listings are accurate. We do our best, and it is also the buyer's responsibility to read and ensure they understand what they are purchasing.